Your Data, Your Rights

Privacy Policy

At Medmo, protecting your personal and health information is our highest priority.

Last updated: April 30, 2026

Encrypted & Secure

All data encrypted in transit and at rest.

No Data Selling

We never sell your personal information.

Full Control

View, edit, or delete your data anytime.

Section 01

Information We Collect

When you use Medmo, we may collect:

  • Personal Info: Name, email, phone, date of birth, gender.
  • Health Data: Symptoms, medical history, appointment details.
  • Location: City or locality for relevant hospital results.
  • Device Data: Browser, IP address, pages visited for analytics.
  • Payment Info: Processed securely via certified partners. We never store full card details.
Section 02

How We Use Your Information

  • Appointments: Process, confirm, and manage bookings.
  • Recommendations: Suggest hospitals and doctors based on your needs.
  • Communication: Confirmations, reminders, and service updates.
  • Improvement: Analyze usage to fix bugs and build better features.
  • Security: Detect and prevent fraud or abuse.
Section 03

Data Sharing

  • Healthcare Providers: Shared with the hospital/doctor you book, solely for care.
  • Service Partners: Hosting, analytics, payments — under strict data agreements.
  • Legal: When required by law or court order.

We will never sell, rent, or trade your data to advertisers.

Section 04

Data Security

  • 256-bit SSL/TLS encryption for all transmissions.
  • Encrypted database storage with restricted access.
  • Regular security audits and penetration testing.
  • Multi-factor authentication for internal systems.
Section 05

Your Rights

  • Access: Request a copy of your data.
  • Correction: Update inaccurate information anytime.
  • Deletion: Request account and data deletion.
  • Opt-Out: Unsubscribe from marketing emails.
  • Portability: Get your data in a machine-readable format.
Section 06

Cookies

  • Essential: Login sessions and core functionality.
  • Analytics: Understand usage to improve the platform.
  • Preferences: Remember your city, language, and settings.

Manage cookies via your browser settings.

Section 07

Contact Us

Questions about this policy? Reach us at:

Medmo Privacy Team

Email: support@fraymotech.com

Phone: +91 89394 54535

Address: Fraymo Technologies, 108A, First floor, Anna Salai, Pammal, Chennai, India - 600075.