Privacy Policy

When you use Medmo, we may collect:

• Personal Info: Name, email, phone, date of birth, gender.
• Health Data: Symptoms, medical history, appointment details.
• Location: City or locality for relevant hospital results.
• Device Data: Browser, IP address, pages visited for analytics.
• Payment Info: Processed securely via certified partners. We never store full card details.

• Appointments: Process, confirm, and manage bookings.
• Recommendations: Suggest hospitals and doctors based on your needs.
• Communication: Confirmations, reminders, and service updates.
• Improvement: Analyze usage to fix bugs and build better features.
• Security: Detect and prevent fraud or abuse.

• Healthcare Providers: Shared with the hospital/doctor you book, solely for care.
• Service Partners: Hosting, analytics, payments — under strict data agreements.
• Legal: When required by law or court order.

We will never sell, rent, or trade your data to advertisers.

• 256-bit SSL/TLS encryption for all transmissions.
• Encrypted database storage with restricted access.
• Regular security audits and penetration testing.
• Multi-factor authentication for internal systems.

• Access: Request a copy of your data.
• Correction: Update inaccurate information anytime.
• Deletion: Request account and data deletion.
• Opt-Out: Unsubscribe from marketing emails.
• Portability: Get your data in a machine-readable format.

• Essential: Login sessions and core functionality.
• Analytics: Understand usage to improve the platform.
• Preferences: Remember your city, language, and settings.

Manage cookies via your browser settings.

Questions about this policy? Reach us at: